Support

Contact

Email support@purelandic.com. We respond on business days.

Start playing

• Open JoyJoy Helpers in a laptop or desktop browser (Chrome, Edge, or Safari)
• Keep your work tab open and share the keyboard for short co-play bursts
• No phone layout for toddler co-play. A tablet with a physical keyboard may work. We are still evaluating that setup.

Parent gate

Open grown-up settings and answer the short math prompt. Normal play does not need the gate.

Reset saved progress

In your browser settings, clear site data for this website. That removes saved helpers and settings on this device.

Safety reports

See Safety for how to report a concern.